Products
Hospital-wide queue and call system
Orderly queues across every department
One queue engine for outpatient halls, diagnostic departments, check-up centres and inpatient service areas, with rules you configure per department.
Request a demoHighlights
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Configurable queue rules
Priority groups, appointment windows, department capacity and transfer between queues, all set per department.
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Every calling channel
Counter displays, waiting-area screens, voice announcement, SMS and mobile push notifications.
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Waiting-time analytics
Live dashboards show waiting times, service times and peak periods for each department.
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Interfaces for existing systems
Registration, appointment and billing data are exchanged with HIS, EMR and insurance systems.
Specifications
| Deployment | On-premise or private cloud |
|---|---|
| Interfaces | HIS, EMR, PACS, insurance (per project) |
| Terminals | Kiosk, counter screen, waiting-area screen, speaker |
| Notifications | On-screen, voice, SMS, mobile app |
| Queue capacity | Configurable per department, multi-floor |
| Reporting | Waiting time, service time, peak-hour dashboards |
| Accounts | Role-based access with audit trail |
| Service | Implementation, training and 24/7 support |
Included in delivery
- Platform licence
- Queue rule configuration
- Display and voice components specification
- Interface development scope
- Administrator training
Let us look at your current workflow
Tell us about your departments and we will arrange a walkthrough with an implementation engineer.
Request a demo