Products

Hospital-wide queue and call system

Orderly queues across every department

One queue engine for outpatient halls, diagnostic departments, check-up centres and inpatient service areas, with rules you configure per department.

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Highlights

  • Configurable queue rules

    Priority groups, appointment windows, department capacity and transfer between queues, all set per department.

  • Every calling channel

    Counter displays, waiting-area screens, voice announcement, SMS and mobile push notifications.

  • Waiting-time analytics

    Live dashboards show waiting times, service times and peak periods for each department.

  • Interfaces for existing systems

    Registration, appointment and billing data are exchanged with HIS, EMR and insurance systems.

Specifications

DeploymentOn-premise or private cloud
InterfacesHIS, EMR, PACS, insurance (per project)
TerminalsKiosk, counter screen, waiting-area screen, speaker
NotificationsOn-screen, voice, SMS, mobile app
Queue capacityConfigurable per department, multi-floor
ReportingWaiting time, service time, peak-hour dashboards
AccountsRole-based access with audit trail
ServiceImplementation, training and 24/7 support

Included in delivery

  • Platform licence
  • Queue rule configuration
  • Display and voice components specification
  • Interface development scope
  • Administrator training

Let us look at your current workflow

Tell us about your departments and we will arrange a walkthrough with an implementation engineer.

Request a demo